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A Humanitarian Supply Chain Maturity Model

Abstract : Over the past decades, humanitarian organizations have largely been criticized for their lack of effectiveness regarding their mission of assisting vulnerable population. However, few researches have investigated what ideal should humanitarian organizations tend toward and the path to undertake in such transformation. In this perspective, this paper intends to overcome this situation by proposing a supply chain maturity model specifically addressed to the humanitarian sector. In the form of a two-dimension matrix, the table aims at: 1) Objectify one organization’s position regarding its transformation journey 2) Depending on the organization, identify the specific improvement areas and suggest their sequence. An instantiation of the maturity model is also proposed through the case of the Indonesian red cross
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https://hal.telecom-paris.fr/hal-02958562
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Submitted on : Tuesday, October 6, 2020 - 9:02:09 AM
Last modification on : Friday, October 9, 2020 - 3:18:09 AM

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  • HAL Id : hal-02958562, version 1

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Manon Grest, Matthieu Lauras, Benoit Montreuil. A Humanitarian Supply Chain Maturity Model. ISCRAM 2020 - 17th International conference on Information Systems for Crisis Response and Management, May 2020, Balcksburg, United States. p. 613-621. ⟨hal-02958562⟩

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